Client Service Charter

Download the PDF version of our Client Service Charter ( 116 KB).

Note: This document is supplied as a Portable Document Format (PDF) file. If you have any problems viewing the file, please Contact us and we will endeavour to arrange an alternative.

Below is a list of the items contained in this section:

• Introduction
• Who We Are
• Our Clients
• What We Do
• Application Processing
• Complaints
• Help Us to Help You
• What To Expect From Us - Complainants
• Complaints About the PLA
• What To Expect From Us - Brothel Licensees and Managers
• Feedback On Our Performance
• How to Contact Us

Use the side navigation on the left to navigate to these items.