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Prostitution Licensing Authority › About Us › Client Service Charter › Introduction


The Prostitution Licensing Authority (PLA) operates to ensure that its activities are based on the best information and research available. High quality service to our clients is central to our business, and this document seeks to establish the standards that we strive to reach in processing licence and certificate applications, in responding to complaints and inquiries about prostitution and in our compliance activities. We are committed to a high standard of service delivery. This client service charter sets out what you can expect if you are an applicant, if you wish to make a complaint or an inquiry about prostitution, or if you are subject to compliance activities.

Last updated 18/09/2006